EMOTIONAL RESPONSES TO SERVICE RECOVERY INITIATIVES IN THE BANKING INDUSTRY.
| Autor: | Ali, ATTIA Abdelkader1 Aaaa16@alu.ua.es |
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| Zdroj: | Journal of Public Administration, Finance & Law. 2024, Issue 31, p553-569. 17p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
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