Digital clinical empathy in a live chat: multiple findings from a formative qualitative study and usability tests.

Autor: Luetke Lanfer, Hanna1 (AUTHOR) hanna.luetkelanfer@uni-bielefeld.de, Reifegerste, Doreen1 (AUTHOR), Weber, Winja2 (AUTHOR), Memenga, Paula3 (AUTHOR), Baumann, Eva3 (AUTHOR), Geulen, Julia2 (AUTHOR), Klein, Stefanie2 (AUTHOR), Müller, Anne4 (AUTHOR), Hahne, Andrea4 (AUTHOR), Weg-Remers, Susanne2 (AUTHOR)
Zdroj: BMC Health Services Research. 3/8/2024, Vol. 24 Issue 1, p1-18. 18p.
Databáze: Academic Search Ultimate
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