Application of Semantic Web Technologies for Supporting Customer Relationship Management: a Systematic Literature Review.

Autor: GEORGIEVA-TRIFONOVA, Tsvetanka1 cv.georgieva@live.uni-vt.bg, PETROV, Pavel1 p.v.petrov@ts.uni-vt.bg, MILEV, Vassil1 v.milev@ts.uni-vt.bg
Zdroj: BRAIN: Broad Research in Artificial Intelligence & Neuroscience. Dec2023, Vol. 14 Issue 4, p168-198. 31p.
Databáze: Academic Search Ultimate