THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND LOYALTY: A SYSTEMATIC LITERATURE REVIEW.

Autor: Utami, Budi1 utamiwahjoe@gmail.com, Hidayat, M. Syamsul1, Setyariningsih, Eny1
Zdroj: International Journal of Social Service & Research (IJSSR). Jan2023, Vol. 3 Issue 1, p54-62. 9p.
Databáze: Academic Search Ultimate