CUSTOMER EXPERIENCE: A FRAMEWORK FOR MANAGING AND DELIVERING VALUE TO CUSTOMERS.
| Autor: | DA SILVA, EDSON COUTINHO1 dr.edson.coutinho@gmail.com, MINCIOTTI, SILVIO AUGUSTO2 silvio.mincotti@online.uscs.edu.br |
|---|---|
| Zdroj: | Revista Alcance. mai-ago2022, Vol. 29 Issue 2, p192-207. 16p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
|