LibQUAL+® based importance-performance matrix analysis for assessing library service quality: A case study.
| Autor: | Kamath, Giridhar1 giridhar.kamath@manipal.edu, Mallya, Jyothi2 jyothi.mallya@manipal.ed, Kamath, Vasanth3 vasanth.kamath@manipal.edu, Payini, Valsaraj4 valsaraj.p@manipal.edu |
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| Zdroj: | Annals of Library & Information Studies. Dec2022, Vol. 69 Issue 4, p269-276. 8p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
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