ORCHESTRATING TOURISM ACTORS' NETWORK VIA THE "N-1 N+1 TOUCHPOINTS" ALGORITHM: A B2B CHATBOT TO IMPROVE CUSTOMER'S JOURNEYS.
| Autor: | Ramseyer, Randolf1, Calvaresi, Davide1, Nanchen, Benjamin1, Schegg, Roland1, Schumacher, Michael1, Fragnière, Emmanuel1 |
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| Zdroj: | International Conference e-Society. 2021, p314-318. 5p. |
| Databáze: | Academic Search Ultimate |
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