Conceptual Framework for eServices Monitoring in CRM Environments.

Autor:	Ilieva, Roumiana1, Gashurova, Delyana2
Zdroj:	KSI Transactions on Knowledge Society. Sep2015, Vol. 8 Issue 3, p41-44. 4p.
Databáze:	Academic Search Ultimate
Externí odkaz:	Zobrazit plný text záznamu