Business Model Evolution of Customer Care Services.
| Autor: | Majava, Jukka1 jukka.majava@oulu.fi, Isoherranen, Ville1 ville.isoherranen@oulu.fi |
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| Zdroj: | Journal of Industrial Engineering & Management. 2019, Vol. 12 Issue 1, p1-12. 12p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
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