Street‐level discretion, emotional labour and welfare frontline staff at the Australian employment service providers.

Autor: Nguyen, Tran1 tran.nguyen1@sydney.edu.au, Velayutham, Selvaraj2
Zdroj: Australian Journal of Social Issues (John Wiley & Sons, Inc. ). Jun2018, Vol. 53 Issue 2, p158-172. 15p.
Databáze: Academic Search Ultimate