LOJİSTİK FİRMALARINDA PERFORMANS ÖLÇÜMÜ: TEK SKORLU DENGELENMİŞ SKOR KART VE MARKOV ZİNCİRLERİ ANALİZİ: SERTEL LOJİSTİK ÖRNEĞİ.

Autor: ÖZTEMİZ, Hatice Handan1 handanoztemiz@gmail.com, KARAA, İbrahim Emre2 mrkaraa@gmail.com
Zdroj: Dokuz Eylul University Journal of Graduate School of Social Sciences. 2017, Vol. 19 Issue 2, p249-286. 38p.
Databáze: Academic Search Ultimate