Patient satisfaction: focusing on 'excellent'.

Autor: Otani K (AUTHOR), Waterman B (AUTHOR), Faulkner KM (AUTHOR), Boslaugh S (AUTHOR), Burroughs TE (AUTHOR), Dunagan WC (AUTHOR)
Zdroj: Journal of Healthcare Management. Mar/Apr2009, Vol. 54 Issue 2, p93-103. 11p.
Databáze: Academic Search Ultimate