Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Autor: Conislla-Murquia, Teresa, Saico-Sulla, Anait, León-Chavarri, Claudia, Alvarez, Jose Maria, Raymundo-Ibañez, Carlos
Jazyk: angličtina
Rok vydání: 2019
Předmět:
Zdroj: Universidad Peruana de Ciencias Aplicadas (UPC)Repositorio Académico - UPCACM International Conference Proceeding Series.
Druh dokumentu: Článek
DOI: 10.1145/3364335.3364381
Popis: El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.
Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.
Databáze: Networked Digital Library of Theses & Dissertations