A Reexamination of the Determinants of Consumer Satisfaction
| Autor: | Spreng, Richard A., MacKenzie, Scott B., Olshavsky, Richard W. |
|---|---|
| Zdroj: | Journal of Marketing, 1996 Jul 01. 60(3), 15-32. |
| Databáze: | JSTOR Journals |
| Externí odkaz: |
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| Autor: | Spreng, Richard A., MacKenzie, Scott B., Olshavsky, Richard W. |
|---|---|
| Zdroj: | Journal of Marketing, 1996 Jul 01. 60(3), 15-32. |
| Databáze: | JSTOR Journals |
| Externí odkaz: |
|