The impact of a readiness program for implementing and sustaining continuous improvement processes

Autor:	Jaca, Carmen, Paipa-Galeano, Luis, Viles, Elisabeth, Mateo, Ricardo
Zdroj:	The TQM Journal, 2016, Vol. 28, Issue 6, pp. 869-886.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/TQM-08-2014-0067 Zobrazit plný text záznamu