Autor:	Umut Al, Pablo Andrade Blanco, Marcel Chiranov, Lina Maria Cruz Silva, Luba Nikolaeva Devetakova, Yulianto Dewata, Ieva Dryžaite, Fiona Farquharson, Maciej Kochanowicz, Tetiana Liubyva, Andrea López Naranjo, Quynh Truc Phan, Rocky Ralebipi-Simela, Irem Soydal, David Streatfield, Resego Taolo, Tâm Thị Thanh Trần, Yuliya Tkachuk
Přispěvatelé:	David Streatfield and Jeremy Paley
Zdroj:	Performance Measurement and Metrics, 2015, Vol. 16, Issue 2, pp. 109-131.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/PMM-05-2015-0015 Zobrazit plný text záznamu