Go home and kick the dog : Spillover effects of experienced coworker incivility on customer-directed counterproductive work behavior
| Autor: | Moon, Tae Won, Hur, Won-Moo |
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| Zdroj: | Journal of Service Theory and Practice, 2018, Vol. 28, Issue 5, pp. 554-575. |
| Databáze: | Emerald Insight |
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