Consumer envy during service encounters
Autor: | Anaya, Gerardo Joel, Miao, Li, Mattila, Anna S., Almanza, Barbara |
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Zdroj: | Journal of Services Marketing, 2016, Vol. 30, Issue 3, pp. 359-372. |
Databáze: | Emerald Insight |
Externí odkaz: |
Autor: | Anaya, Gerardo Joel, Miao, Li, Mattila, Anna S., Almanza, Barbara |
---|---|
Zdroj: | Journal of Services Marketing, 2016, Vol. 30, Issue 3, pp. 359-372. |
Databáze: | Emerald Insight |
Externí odkaz: |