Demographic differences of perceived service quality in emergency rooms of hospital organizations

Autor:	Shuv-Ami, Avichai, Shalom, Tamar
Zdroj:	International Journal of Organizational Analysis, 2017, Vol. 25, Issue 2, pp. 282-294.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJOA-08-2016-1052 Zobrazit plný text záznamu