Customer satisfaction and airport efficiency in Brazil: a hybrid NDEA-AHP approach

Autor:	Teixeira, Rafael, Antunes, Jorge Junio Moreira, Wanke, Peter, Correa, Henrique Luiz, Tan, Yong
Zdroj:	Benchmarking: An International Journal, 2023, Vol. 31, Issue 7, pp. 2239-2266.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/BIJ-11-2022-0702 Zobrazit plný text záznamu