E‐service: enhancing internal customer service through e‐procurement

Autor:	Croom, Simon, Johnston, Robert
Zdroj:	International Journal of Service Industry Management, 2003, Vol. 14, Issue 5, pp. 539-555.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09564230310500219 Zobrazit plný text záznamu