Exploring the Relationship between Customer Loyalty and Financial Performance of Banks: Customer Open Innovation Perspective

Autor: Rashid, Md. Harun Ur, Nurunnabi, Mohammad, Rahman, Mahfuzur, Masud, Md. Abdul Kaium *
Zdroj: In Journal of Open Innovation: Technology, Market, and Complexity December 2020 6(4)
Databáze: ScienceDirect