Service characteristics and customer satisfaction in the container liner shipping industry
| Autor: | Hirata, Enna |
|---|---|
| Zdroj: | In The Asian Journal of Shipping and Logistics March 2019 35(1):24-29 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Hirata, Enna |
|---|---|
| Zdroj: | In The Asian Journal of Shipping and Logistics March 2019 35(1):24-29 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|