A study on airlines’ responses and customer satisfaction during the COVID-19 pandemic

Autor: Zahraee, Seyed Mojib, Shiwakoti, Nirajan, Jiang, Hongwei, Qi, Zhuoqun, He, Yunfeng, Guo, Tianan, Li, Yifeng
Zdroj: In International Journal of Transportation Science and Technology December 2023 12(4):1017-1037
Databáze: ScienceDirect