Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception

Autor: Lan, Junbang, Wong, IpKin Anthony, Fong, Veronica Hoi In, Guo, Jia Wen
Zdroj: In Journal of Hospitality and Tourism Management March 2023 54:426-436
Databáze: ScienceDirect