Toward the development of hedonic-utilitarian measures of retail service
Autor: | Bradley, Gregory T., LaFleur, Elizabeth K. |
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Zdroj: | In Journal of Retailing and Consumer Services September 2016 32:60-66 |
Databáze: | ScienceDirect |
Externí odkaz: |
Autor: | Bradley, Gregory T., LaFleur, Elizabeth K. |
---|---|
Zdroj: | In Journal of Retailing and Consumer Services September 2016 32:60-66 |
Databáze: | ScienceDirect |
Externí odkaz: |