Development and evaluation of a software-mediated process assessment method for IT service management
| Autor: | Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Behari, Suren, Rajaeian, Mohammad Mehdi |
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| Zdroj: | In Information & Management June 2020 57(4) |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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Full Text from ScienceDirect