Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
| Autor: | Boukis, Achilleas, Koritos, Christos, Daunt, Kate L., Papastathopoulos, Avraam |
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| Zdroj: | In Tourism Management April 2020 77 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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Full Text from ScienceDirect