Effects of dissatisfaction in tourist services: The role of anger and regret
| Autor: | Sánchez-García, Isabel, Currás-Pérez, Rafael |
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| Zdroj: | In Tourism Management 2011 32(6):1397-1406 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Sánchez-García, Isabel, Currás-Pérez, Rafael |
|---|---|
| Zdroj: | In Tourism Management 2011 32(6):1397-1406 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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Full Text from ScienceDirect