Using process mining to identify coordination patterns in IT service management
| Autor: | Edgington, Theresa M., Raghu, T.S., Vinze, Ajay S. |
|---|---|
| Zdroj: | In Decision Support Systems 2010 49(2):175-186 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
| Autor: | Edgington, Theresa M., Raghu, T.S., Vinze, Ajay S. |
|---|---|
| Zdroj: | In Decision Support Systems 2010 49(2):175-186 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
Full Text from ScienceDirect