When does betting on ambidexterity pay off? Exploring SME’s customer relationship strategies during crises

Autor: Miocevic, Dario a, ⁎, Kadic-Maglajlic, Selma b, Arslanagic-Kalajdzic, Maja c
Zdroj: In Journal of Business Research February 2025 188
Databáze: ScienceDirect