A cause and effect two-stage BSC-DEA method for measuring the relative efficiency of organizations

Autor:	Seyed Esmaeel Najafi, Seyed Aliakbar Ahmadi, Mohammad Fallah, Nasser Shahsavaripour
Jazyk:	angličtina
Rok vydání:	2011
Předmět:	BSC-DEA efficiency cause and effect balanced score card data envelopment analysis Business records management HF5735-5746
Zdroj:	Management Science Letters, Vol 1, Iss 1, Pp 41-48 (2011)
Druh dokumentu:	article
ISSN:	1923-9335 1923-9343
Popis:	This paper presents an integration of balanced score card (BSE) with two-stage data envelopment analysis (DEA). The proposed model of this paper uses different financial and non-financial perspectives to evaluate the performance of decision making units in different BSC stages. At each stage, a two-stage DEA method is implemented to measure the relative efficiency of decision making units and the results are monitored using the cause and effect relationships. An empirical study for a banking sector is also performed using the method developed in this paper and the results are briefly analyzed.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/58c3411f12dd47f4936ed4cd5387dec6 Zobrazit plný text záznamu View record in DOAJ