| Autor: |
Amanda Gomes de Moura, Aline Pires Vieira de Vasconcelos, Alline Sardinha Cordeiro Morais, Rafael Leite de Freitas, Simone Vasconcelos Silva, Yuri Servedio |
| Jazyk: |
English<br />Portuguese |
| Rok vydání: |
2018 |
| Předmět: |
|
| Zdroj: |
GEPROS: Gestão da Produção, Operações e Sistemas, Vol 13, Iss 4, Pp 237-262 (2018) |
| Druh dokumentu: |
article |
| ISSN: |
1984-2430 |
| DOI: |
10.15675/gepros.v13i4.2007 |
| Popis: |
This paper presents a work of analysis and improvement of the students’ requisitions process in the academic registrar department of a federal teaching institution, using process modeling in BPMN notation, quality tools and derivation technique of software requirements. The methodology applied to achieve these goals entailed meetings with employees of the department to model the current process, quality tools application to identify the problems and their causes in this process, in order to improve it, and the improved process validation with the directorate of the department. A survey was also conducted on techniques for software derivation requirements from business process models, and the REMO technique was chosen to be applied in this case study. The results of the current process model include the applied quality techniques, the optimized process model and the extracted requirements. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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