| Autor: |
Mateescu Mihaela, Muscalu Sabin, Bozga Raluca |
| Jazyk: |
angličtina |
| Rok vydání: |
2017 |
| Předmět: |
|
| Zdroj: |
Ovidius University Annals: Economic Sciences Series, Vol XVII, Iss 1, Pp 313-318 (2017) |
| Druh dokumentu: |
article |
| ISSN: |
2393-3127 |
| Popis: |
This paper presents a mathematical model intended to investigate the influence of TQM andservice innovation types on service companies performance. The company performance is regardedas the model output and is built out of the financial performance and the non-financialperformance. The two performances are generating competitive advantage. The estimated non–financial performances are represented by the quality performance and the innovativeperformance. The data used to build the model were taken from the IT Romanian companies. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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