The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans

Autor: Lebed Felix, Zach Sima, Morgulev Elia, Fischl Dita
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: Physical Culture and Sport: Studies and Research, Vol 103, Iss 1, Pp 15-27 (2024)
Druh dokumentu: article
ISSN: 1899-4849
DOI: 10.2478/pcssr-2024-0009
Popis: This study aims to understand the club-fan relationship from the standpoint of club owners, CEOs, and head coaches (i.e., managers). Eight in-depth interviews were conducted with prominent figures from professional football and basketball in Israel. The current findings indicate that while clubs need the support of their fans, they often find themselves struggling with their aggressive behavior and demands to influence the club’s decision-making processes. First, this qualitative research provides an important insight into the unique experience of pivotal decision-makers in professional sports. Second, we apply the complexity lens to discuss the challenges faced by such stakeholders when trying to manage fans’ disruptive interventions.
Databáze: Directory of Open Access Journals