Relationship Marketing: Myth Or Reality ?
Autor: | Earp, S, Harrison, T, Hunter, A |
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Rok vydání: | 1999 |
Popis: | This paper tracks the development of RM within the industrial and service marketing literature and investigates the relevance of RM to consumer marketing. In doing so a number of issues are revealed which question the appropriateness and applicability of RM to consumer markets. |
Databáze: | OpenAIRE |
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