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The topic of this bachelor thesis is the process of individual planning in social services. The main aim of my bachelor thesis is to find out how the individual planning is carried out in Diakonia ČCE, in the Rolnička centre, in social services in Tábor. With regard to the main objective of the thesis, I have chosen three research questions. Who is involved in the preparation of the individual plan of the client? What experience do key workers have with the individual planning process? The empirical section describes the research for which a qualitative research strategy was chosen. The data required for the research was collected through semi-structured interviews. The research sample consisted of ten informants from among the key workers of the individual social services of the Rolnička centre in Tábor. Subsequent data analysis was conducted using Interpretative Phenomenological Analysis. Five themes emerged from this analysis. These are: the key worker's experience of the individual planning process at his/her workplace, the importance of the training course for the course of individual planning, how the key worker perceives the client's autonomy during individual planning, how the key worker perceives the client during individual planning, and the key worker's relationship with his/her key clients. The research showed that the method of person-centred individual planning called Map is used in the social services of the Rolnička centre in Tabor. The themes of the IPA analysis then led to the answers to the remaining two research questions. The client, the client's key worker, the social worker, the head of the social service and in some cases the client's parents or guardians are mainly involved in drawing up the individual plan. Key workers then described their relationships with their key clients, their perceptions of the client's autonomy, or the client's feelings during the individual planning process. Training in individual planning was also significant from their perspective. The information obtained from the research of this bachelor thesis could serve as a basis for supplementing the existing methodologies of individual planning of social services in the Rolnička centre in Tábor. |
