Resilient performance in maintenance operations: managing unexpected failures

Autor: Moerman, Jan-Jaap, Braaksma, Anne Johannes Jan, van Dongen, Leonardus Adriana Maria
Jazyk: angličtina
Rok vydání: 2017
Předmět:
Zdroj: EurOMA 2017 conference proceedings
Popis: Unexpected failures of physical assets are often stated as the primary operational risk to asset-intensive organizations. Managing these failures is of critical importance to maintenance operations. This study demonstrates the operationalization and application of organizational resilience in a railway pit stop system, in order to identify changes for improvement in managing unexpected failures, using the soft systems methodology. A new ability (ability to inform) has been identified from the field as an important driver for resilient performance. Further research is needed to defend this position.
Databáze: OpenAIRE