Quality Improvement Principles in Practice: The Reduction of Umbilical Cord Blood Errors in the Labor and Delivery Suite
| Autor: | Bruce A. Chernof, Jeffrey J. Guterman, Sabrina Yvette Ajdari, Maria Heckman, Martin Esquivel, Lona Landowski, Norma Tamm |
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| Rok vydání: | 1998 |
| Předmět: |
Difficult problem
Blood Specimen Collection Quality management Evaluated interventions business.industry Delivery Rooms Infant Newborn Psychological intervention Pilot Projects Business process reengineering Fetal Blood Los Angeles Umbilical cord Hospitals University Delivery suite medicine.anatomical_structure Anesthesia Hospital Information Systems medicine Humans Operations management Institutional Management Teams business General Nursing Total Quality Management |
| Zdroj: | Journal of Nursing Care Quality. 12:47-54 |
| ISSN: | 1057-3631 |
| DOI: | 10.1097/00001786-199802000-00008 |
| Popis: | Mislabeled umbilical cord blood specimens were identified as an important and difficult problem to solve. Quality improvement principles were employed after education-based interventions failed to achieve measurable improvement. A small interdisciplinary working group of key stakeholders investigated, designed, and evaluated interventions for a solution. This article describes a system-based change where substantial qualitative and quantitative improvements were measured. The success of the change is attributed to the involvement and commitment by key stakeholders and use of systems reengineering principles. |
| Databáze: | OpenAIRE |
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