Change Management in public sector: A case study of gas distribution firm

Autor:	Mashallah Valikhani Dehaghani, Alireza Shirvani, Seyed Hassan Mossavi
Jazyk:	angličtina
Rok vydání:	2013
Předmět:	business.industry Economic sector lcsh:HF5735-5746 Public sector Change management Distribution (economics) lcsh:Business records management Gas distribution General Business Management and Accounting Operations management Business Industrial organization Kotter model
Zdroj:	Management Science Letters, Vol 3, Iss 6, Pp 1751-1756 (2013)
ISSN:	1923-9343 1923-9335
Popis:	This paper considers different approaches for establishment of change management in governmental agencies. The proposed model of this paper uses Kotter’s 8-step method in an empirical investigation for a gas distribution firm located in province of Esfahan, Iran. The results of this study reveal that the organization was successful to create sense of urgency, form a powerful coalition, create a vision for change, communicate the vision, create short-term wins and build on the change. However, the organization was not successful on removing obstacles and changes in corporate culture. In addition, the sixth step, create short -term wins, receives the highest rate of success while removing the obstacles maintains the minimum rate of success. Finally, the survey demonstrates that gender and educational background do not have any impact on change management but age, job experience as well as job position influences change management, significantly.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::dfd2a1a71f9355487d3c75cbde7420fb http://www.growingscience.com/msl/Vol3/msl_2013_127.pdf Zobrazit plný text záznamu