The relationship between inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction
| Autor: | Anna Paolillo, Jorge Sinval, Sílvia Agostinho da Silva, Vittorio E. Scuderi |
|---|---|
| Přispěvatelé: | Repositório da Universidade de Lisboa |
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
media_common.quotation_subject
Geography Planning and Development prohibitive voice TJ807-830 QUALIDADE DE VIDA NO TRABALHO promotive voice Challenging organizational citizenship behavior Management Monitoring Policy and Law psychology TD194-195 Structural equation modeling Renewable energy sources diversity basic needs Promotive voice GE1-350 Basic needs inclusion climate business Competence (human resources) media_common Organizational citizenship behavior Diversity Environmental effects of industries and plants Renewable Energy Sustainability and the Environment Prohibitive voice Environmental sciences Inclusion climate Feeling Social exchange theory challenging organizational citizenship behavior Psychology Social psychology Autonomy Diversity (business) |
| Zdroj: | Sustainability Sustainability, Vol 13, Iss 10252, p 10252 (2021) Repositório Institucional da USP (Biblioteca Digital da Produção Intelectual) Universidade de São Paulo (USP) instacron:USP Repositório Científico de Acesso Aberto de Portugal Repositório Científico de Acesso Aberto de Portugal (RCAAP) instacron:RCAAP Volume 13 Issue 18 |
| Popis: | © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Several studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns. This work was produced with the support of INCD and it was funded by FCT I.P. under the project Advanced Computing Project CPCA/A0/7417/2020, platform Stratus. |
| Databáze: | OpenAIRE |
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