Understanding the tourist-resident relationship through social contact: progressing the development of social contact in tourism

Autor:	Daisy X.F. Fan
Rok vydání:	2020
Předmět:	Social contact business.industry 05 social sciences Geography Planning and Development Public relations Social exchange theory Tourism Leisure and Hospitality Management 0502 economics and business 050211 marketing Sociology Contact theory business 050212 sport leisure & tourism Tourism
Zdroj:	Journal of Sustainable Tourism. 31:406-424
ISSN:	1747-7646 0966-9582
DOI:	10.1080/09669582.2020.1852409
Popis:	Social contact becomes an essential agenda of tourist-resident relationship research. However, the development of social contact in tourism and how it could influence the tourist-resident relationship is still ambiguous. This conceptual study addresses those research gaps by providing an overview of the current development in tourist-resident social contact; developing a\ud tourist-resident social contact axis to understand different tourist-resident relationship through social contact; and delineating the future research directions of tourist-resident social contact. This research contributes to the theory by clarifying the development of the concept in terms of contact antecedents, contact types and contact impacts, proposing a social contact axis to understand the tourist-resident relationship through four contact scenarios and offering directions to guide the future investigations. Practically, results benefit different stakeholders regarding how to jointly develop a favourable and sustainable tourist-resident relationship.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::cb1612625246738afb086a767b2b7c38 https://doi.org/10.1080/09669582.2020.1852409 Zobrazit plný text záznamu