A work-sampling tool to measure the effect of electronic medical record implementation on health care workers

Autor: Cindy Wold, Stuart M Speedie, David Abelson, Burr R. Fontaine
Rok vydání: 2001
Předmět:
Zdroj: The Journal of ambulatory care management. 23(1)
ISSN: 0148-9917
Popis: This article presents baseline work sampling data from an outpatient oncology clinic prior to an electronic medical record implementation. The physicians and medical office assistants spent 29% and 39% of their time, respectively, entering and retrieving information from medical records. The physicians and medical office assistants spent 43% and 17% of their time, respectively, on direct patient contact. Using scheduled outpatient counts to measure the productivity of the physicians and medical office assistants failed to capture 19% and 29% of their workload.
Databáze: OpenAIRE