Community ergonomics applied to the implementation of a region-wide care coordination program

Autor: HUNDT, Ann Schoofs, CARAYON, Pascale, CARTMILL, Randi, HOONAKKER, Peter, KIANFAR, Sarah, ALYOUSEF, Bashar, SALEK, Doreen, TOMCAVAGE, Janet, WALKER, James
Rok vydání: 2014
Popis: We present a case study of a care coordination program, proven effective in containing costs and improving quality at a large regional health system and its implementation at an independent community hospital participating in a federally-funded regional health IT-mediated care coordination project. We propose that, had tenets of community ergonomics been followed, the implementation and acceptance of the care coordination program would have been smoother and more expeditious.
Databáze: OpenAIRE