How do ICT project managers manage project knowledge in the public sector? An empirical enquiry from the Victorian Public Sector in Australia
Autor: | Axel Korthaus, Naomi Augar, Yakub Karagoz |
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Rok vydání: | 2016 |
Předmět: |
knowledge
Information Systems and Management Knowledge management 0211 other engineering and technologies Information technology 02 engineering and technology Project manager case study Project charter 021105 building & construction 0502 economics and business Extreme project management project manager Project management triangle business.industry Project stakeholder public sector 05 social sciences Public sector Project sponsorship projects QA75.5-76.95 knowledge management T58.5-58.64 project management Human-Computer Interaction ICT Electronic computers. Computer science Business Management and Accounting (miscellaneous) business Knowledge transfer 050203 business & management Information Systems |
Zdroj: | Australasian Journal of Information Systems, Vol 20, Iss 0 (2016) |
ISSN: | 1449-8618 |
DOI: | 10.3127/ajis.v20i0.1313 |
Popis: | Projects are temporal organisation forms that are highly knowledge-intensive and play an important role in modern public (and private) sector organisations. The effective and efficient creation, dissemination, application and conservation of relevant knowledge are a critical success factor in the management of projects. Yet, project management (PM) and knowledge management (KM) are two distinct disciplines. This paper explores the relationship between PM and KM by analysing the literature at the intersection of those disciplines and presenting the empirical results of a case study of the Victorian Public Sector (VPS) in Australia. A series of 14 interviews were conducted to explore how ICT project managers manage project knowledge across the departments of the VPS. Findings show a strong preference among the participants for informal, face-to-face interactions and agile approaches to facilitate knowledge transfer and creation in ICT project environments. |
Databáze: | OpenAIRE |
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