Diversity management and organisational performance in deposit money banks in Nigeria
| Autor: | Falola Hezekiah, Ogueyungbo Opeyemi, Efe-Imafidon Odion, Adeniji Anthonia, Osibanjo Adewale Omotayo, Salau Odunayo |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Organizational Behavior and Human Resource Management
workforce diversity HF5001-6182 Strategy and Management Accounting Management Science and Operations Research Workforce diversity diversity multi-ethnic workforce 0502 economics and business ddc:650 Management. Industrial management Business Business and International Management Marketing Diversity business.industry 05 social sciences organisational performance Survey research diversity management HD28-70 Banking industry Diversity management Organisational performance Business Management and Accounting (miscellaneous) 050211 marketing Employee commitment employee commitment 050203 business & management Diversity (business) |
| Zdroj: | Cogent Business & Management, Vol 7, Iss 1 (2020) |
| ISSN: | 2331-1975 |
| Popis: | The study investigated the effect of diversity management on organisational performance in banking industry using some selected deposit money banks in Lagos. The study used a survey research design method, and data were collected from 192 employees of the five selected deposit money banks within Lagos metropolis, Southwest, Nigeria. Smart PLS (3.0) was employed for the analysis. The findings show a significant relationship between the variables of diversity management and organisational performance. In particular, the model results show the level of relationships between diversities in age, gender, work experience, educational qualification and marital status on employee commitment, sales growth, service quality and employee intention to leave. All the variables tested under the independent variable have positive path coefficients as factors that affect employee commitment, sales growth, service quality, employee intention to leave. It is recommended that deposit money banks in Nigeria should leveraged diversity inclusion management for enhanced organisational performance. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
| Nepřihlášeným uživatelům se plný text nezobrazuje | K zobrazení výsledku je třeba se přihlásit. |