Balance in Business Reengineering: An Empirical Study of Fit and Performance
| Autor: | Ard Huizing, E. Koster, Wim Bouman |
|---|---|
| Přispěvatelé: | ABS RI (FEB) |
| Rok vydání: | 1997 |
| Předmět: |
Balance (metaphysics)
Information Systems and Management Knowledge management Business reengineering business.industry Change management Business process reengineering Management Science and Operations Research Organizational performance Computer Science Applications Management Information Systems Empirical research Organizational change business Archetype |
| Zdroj: | Journal of Management Information Systems, 14(1), 93-118. M.E. Sharpe Inc. PrimaVera Working Paper, 97-04 |
| ISSN: | 1557-928X 0742-1222 |
| DOI: | 10.1080/07421222.1997.11518155 |
| Popis: | This study addresses the complex relationship between fit and organizational performance in business reengineering. First, a framework for analysis based on the concept of fit is proposed. Three generic archetypes for three levels of ambitions are defined. Archetypes or ideal-type patterns of change are consistent packages of design and change management measures. It is hypothesized that organizations that change according to an ideal-type pattern outperform organizations that follow a different, inconsistent pattern. On the basis of a questionnaire sent to organizations involved in reengineering, this paper shows that consistent reengineering endeavors generally result in greater benefits than do inconsistent change efforts. It also demonstrates that only a minority of organizations have succeeded in creating a "magical mix" between the level of ambition and the design and change management measures actually taken. Finally, the managerial implications and future research challenges are described. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|