eHealth literacy during the COVID-19 pandemic: seeking, sharing, suspicion amongst older and younger UK populations
Autor: | Andrew Trasolini, Kerry V. Wood, Daniel Frings, Jane Wills, Susie Sykes |
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Rok vydání: | 2021 |
Předmět: |
Health (social science)
020205 medical informatics media_common.quotation_subject Vulnerability Health literacy Context (language use) 02 engineering and technology pandemics Article Literacy 03 medical and health sciences 0302 clinical medicine Surveys and Questionnaires 0202 electrical engineering electronic engineering information engineering eHealth Humans AcademicSubjects/MED00860 030212 general & internal medicine Aged media_common Internet eHealth literacy Distrust SARS-CoV-2 business.industry Public Health Environmental and Occupational Health COVID-19 digital health literacy Public relations Telemedicine United Kingdom Knowledge sharing health information Cross-Sectional Studies Thematic analysis business Psychology health literacy |
Zdroj: | Health Promotion International |
DOI: | 10.1093/heapro/daab103 |
Popis: | Summary The containment of infectious diseases is most successful when at-risk populations have a high level of relevant health literacy (HL). To achieve this both literacy needs and patterns of knowledge sharing must be understood within the context of the disease being studied. It is also important to understand these processes from both offline (HL) and online (eHL) perspectives and amongst demographics with access to different types of information and social capital, and who have different levels of vulnerability. This paper discusses the insights gained over a series of 30 interviews with the UK residents aged either 19 − 30 years of age or older than 70 years—focussing on how they seek, understand, evaluate and convey information about COVID-19 during the current pandemic. Using thematic analysis, we identified themes around motivations to seek information, the information journey, digital choice and engagement, dilemmas and challenges of managing and appraising information, and sharing information. There was little difference in the eHL between the two age groups who both had high levels of education and were sophisticated digital citizens. The COVID-19 pandemic highlights three dominant processes in managing complex and uncertain information: some individuals may suffer from information fatigue but there was no evidence of any impact on their behaviours; others seek and share information across many networks; and there were strikingly high levels of distrust leading to complex processes of meaning-making demanding critical health literacy skills. |
Databáze: | OpenAIRE |
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