Assessing the Impact of Language Access Regulations on the Provision of Pharmacy Services
| Autor: | H. Shonna Yin, Tongtan Chantarat, Linda Weiss, José A. Pagán, Theo Oshiro, Patrick Padgen, Maya Scherer, Peri Rosenfeld |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Adult
Male Health (social science) Prescription Drugs Population education Emigrants and Immigrants Pharmacy computer.software_genre Health informatics Article 03 medical and health sciences 0302 clinical medicine Immigrants Health care Humans 030212 general & internal medicine Medical prescription Cities Language access services Medication adherence Health policy Aged Pharmacies Aged 80 and over Medical education education.field_of_study 030505 public health business.industry Prescription medications Health Policy Communication Barriers Public Health Environmental and Occupational Health Middle Aged Translating United States Urban Studies Signage Pharmaceutical Services Female 0305 other medical science business computer Interpreter |
| Zdroj: | Journal of Urban Health : Bulletin of the New York Academy of Medicine |
| ISSN: | 1468-2869 1099-3460 |
| Popis: | Approximately 25 million people in the United States are limited English proficient (LEP). Appropriate language services can improve care for LEP individuals, and health care facilities receiving federal funds are required to provide such services. Recognizing the risk of inadequate comprehension of prescription medication instructions, between 2008 and 2012, New York City and State passed a series of regulations that require chain pharmacies to provide translated prescription labels and other language services to LEP patients. We surveyed pharmacists before (2006) and after (2015) implementation of the regulations to assess their impact in chain pharmacies. Our findings demonstrate a significant improvement in capacity of chains to assist LEP patients. A higher proportion of chain pharmacies surveyed in 2015 reported printing translated labels, access and use of telephone interpreter services, multilingual signage, and documentation of language needs in patient records. These findings illustrate the potential impact of policy changes on institutional practices that impact large and vulnerable portions of the population. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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