Developing a resource allocation model for the Scottish Patient Transport Service
| Autor: | Gillian Mould, John Bowers, Bob Lyons |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2012 |
| Předmět: |
Decision support system
Operations research Computer science media_common.quotation_subject Medicine (miscellaneous) Patients Transportation Management Science and Operations Research Rigour Resource (project management) methodology Risk analysis (engineering) allocation Service (economics) Transparency (graphic) Service level vehicle routeing General Health Professions Vehicle routing problem Resource allocation Ambulance service health service decision support systems media_common |
| ISSN: | 2211-6923 |
| Popis: | The Patient Transport Service is a vital component of many healthcare systems. However, increasing demand and constrained resources impose great challenges, especially in Scotland where there is a substantial remote and rural population. This case study describes the development of a decision support tool for strategic resource allocation decisions. The tool had to be relevant to management’s practical needs including transparency to a range of stakeholders and a flexible speedy response to help management explore various operational and policy options. However, the tool also had to demonstrate rigour and identify an efficient allocation of resources. In response to these requirements, the decision support tool was constructed from simple models, verified in comparisons with more rigorous and sophisticated approaches, notably a Dial-a-Ride genetic algorithm and an open vehicle routing simulation. Using this tool, management were able to: identify a more rational, strategic allocation of resources; quantify the remote and rural effect; examine trade-offs between service level and resource requirements within various scenarios for future demand. |
| Databáze: | OpenAIRE |
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